Is your car due for general maintenance, or has an issue arose that requires professional repairs? Clearly, you need a reliable auto shop, but locating a trustworthy place to service your car isn’t always easy. You need auto services capable of completing multiple tasks on your vehicle, from tire checkups to transmission repairs. To simplify your search, look for these facets when seeking an auto shop you can trust and return to time and again.
Customer Feedback and Reviews
Read reviews of customers who have used the auto service in the past. What are the general sentiments? Are customers mainly happy with the service, or are there multiple complaints regarding workmanship and customer service?
Certifications and Awards
What awards and certifications does the company possess? It’s important that the crew that works on your vehicle have the training, licensure, and other verifiable credentials. It’s also a plus if the company has any type of certification at the local, state, and federal level.
Customer Service and Perks
Customer courtesy is always a huge facet. The mechanic should always update you on the status of your vehicle and explain the repair process in clear detail. Other perks that are a huge plus include amenities like light refreshments and free towing on select repairs. While these little extras aren’t the be-all and end-all, it’s nice to have an auto shop that provides small freebies.
Need a Reliable Auto Shop in Olympia?
Need automotive servicing? Bring your car to Interstate Automotive in Olympia for a professional evaluation of your personal or commercial vehicle. We also perform maintenance on diesel vehicles. Drop by our shop today; a knowledgeable staff will be more than happy to assist you and get you in and out.
Reliable Auto Shop in Olympia
Serving customers in Olympia, Lacey & Tumwater